Troubleshooting: Shift Not Found

Problem

Message: “The shift displayed below was not found”

This problem exists in the demo system for the company DC and paygroup LE2. It could exist in other scenarios, too.

Solution

A row must exist where the SETID matches with the Set Control Value is the PAYGROUP
and the Shift matches the “Message Data” (the shift that it is saying that it is missing)

So, select in the PS_SET_CNTRL_REC where the set control value is your paygroup and the record is the SHIFT_TBL to get the appropriate SETID for the shift you should add.

SELECT * FROM PS_SET_CNTRL_REC WHERE SETCNTRLVALUE = 'LE2' AND RECNAME = 'SHIFT_TBL'

Misc Info

When running payroll:

Set Up HRMS > Product Related > Payroll for North America > Compensation and Earnings > Shift Table

Record/Table: SHIFT_TBL

Set Up HRMS > Product Related > Payroll for North America > Compensation and Earnings > Earnings Table

Resources

Understanding Shifts

ITToolbox: QuestionAnswer

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